Unlike many steel companies who prefer to act via distributors, SSAB also works directly with end users through our own sales force. We help our customers to develop better and more competitive products. We help them to increase productivity and thereby to reduce costs.
To remain at the forefront in the industry, SSAB will continue to invest in research and development, technical customer support and joint innovation initiatives to get the most out of SSAB’s high-strength steels. At the same time, the organization strives toward the highest standards in terms of product quality, shorter lead times and delivery reliability.
Development in collaboration with customers
As early as possible in the development of a new product – be it a tipper, a dumper or a crane – SSAB’s qualified applications engineers work to support the customer in developing solutions that best utilize the qualities of each steel grade. This is how SSAB enables customers to produce stronger, lighter and more durable end-products.
With an extensive network of local service centers around the world, SSAB provides prefabrication and steel processing services so customers can focus on their core business. Our service centers can supply slit coil, cut-to-length plate and other formats according to customer specifications. This is how we help customers to improve their production efficiency, cut material waste and improve end-product quality.
SSAB Shape combines premium steel products with engineering and processing services offered through our own VAS Centers (Value Added Services) and a worldwide network of processing suppliers.
- Customized product development and engineering
- Extensive design support and prefabrication services
- Reliable, tailor-made logistics and stock services
SSAB Tech Support:
SSAB Tech Support has a high local presence worldwide and can visit customers at short notice to solve acute problems or to initiate longer-term co-development projects. SSAB Tech Support can answer general customer questions about design, welding, forming and wear, and the team works closely with SSAB’s specialist groups at the Knowledge Service Center for questions requiring more specialized expertise. Tech Support is the first contact for customers looking for technical support from SSAB.
Research & development
SSAB’s expertise in high-strength steels is based on continuous and focused research and development. SSAB conducts marketdriven research and development with a focus on product development, customer applications and process development. Relevant customer segments are identified through a structured process, where the lighter, stronger and more durable steel applications fill critical functions and add value.
SSAB’s research work is governed by the mandate that SSAB’s products will be the first choice for customers worldwide and will set the standard for performance in the selected market segments.
Research and development centers:
- Borlänge and Oxelösund (Sweden)
- Raahe and Hämeenlinna (Finland)
- Montpelier (Iowa, USA)
Nearly a quarter of the employees at these research facilities hold doctorate degrees in technical fields from top universities. This high-end knowledge base ensures cutting-edge research in the industry. In addition to product improvements, research and development teams also focus on ways to enhance production and processing.
SSAB’s research and development is focused primarily on advanced high-strength steels and wear steels, with an emphasis on those segments where demands on the steel are particularly critical. Increased environmental awareness has also been an important driving force in development work, as evidenced by high-strength steels that enable more energy-efficient transportation and lower CO2 emissions. Lastly, knowledge about production processes, material recycling and efficient use of resources is also of great importance to SSAB’s research and development.
SSAB key factors for successful research and development:
- Market-driven research and development
- Qualified and skilled employees
- Effective portfolio and project management
- Focus on effective problem-solving
- Work environment that encourages collaboration and innovation
- Strong external networks
Read more from our product pages:
Strenx performance steel
Hardox wear plate
Docol high strength steel