Key stakeholder groups

SSAB’s key stakeholders are those who are impacted by SSAB’s operations and activities, and who similarly impact SSAB.

The following groups are considered as being the most important stakeholder groups:

  • Existing and potential customers
  • Existing and potential employees
  • Shareholders, investors and financiers
  • Existing and potential suppliers
  • Local communities near SSAB’s production sites
  • Public agencies and organizations

Other stakeholders SSAB interacts actively with include the media, analysts, regulators, various research bodies and partner organizations, research institutes, universities and vocational schools.


Approach to stakeholder engagement

SSAB aims for regular, honest and transparent interaction with its stakeholders. We actively maintain and develop stakeholder relations and draw on information obtained from them when developing our operations, products and services. Transparent and continuous dialog increases the trust in SSAB’s ability to manage risks and utilize opportunities, which at the same time enhances the development of the company. 

Key stakeholders, engagement, topics and concerns raised (GRI 102-43,44)

Stakeholder group: Existing and potential customers

Examples of engagement

  • Personal sales work and meetings with customers
  • Technical support
  • Knowledge Service Center Customer seminars and training
  • Trade fairs
  • Site visits
  • The Swedish Steel Prize

Key concerns, expectations

  • High quality, sustainable products
  • Reliability
  • Services
  • R&D cooperation and support

SSAB's response/actions

  • We offer our customers a broad range of high-strength and wear-resistant steels that enable improved efficiency and sustainability benefits in the applications they are used
  • We have developed the SSAB EcoUpgraded concept, which highlights the environmental benefits of upgrading to high-strength steel
  • Through close customer collaboration, we continuously develop new products, services and applications
  • Good delivery performance is our highest priority

Stakeholder group: Existing and potential employees

Examples of engagement

  • Performance dialogs
  • Coaching and training
  • Site safety committees
  • Info screens, intranet
  • Employee surveys
  • Co-operation with local universities and schools to engage potential future employees
  • Regular dialogs with unions, centrally and locally

Key concerns, expectations

  • Healthy and safe work place
  • Equal treatment and open communication
  • Job security and incentivizing compensation
  • Opportunities for professional development
  • Responsible and sustainable operations
  • Employee related sustainability matters

SSAB's response/actions

  • We operate in line with our vision, values and Code of Conduct
  • We promote a high-performing organization
  • Our long-term safety goal is zero accidents and we are committed to striving for this through our safety work
  • Our employee compensation is based on standardized principles
  • We work toward having a more diverse workforce and becoming a more attractive employer
  • We value constructive dialog with our unions

Stakeholder group: Shareholders, investors and financiers

Examples of engagement

  • Annual General Meeting
  • Result conferences and webcasts
  • Capital Markets Day
  • Investor meetings

Key concerns, expectations

  • Long-term value creation
  • Responsible governance
  • Sustainable operations (CO2 emissions, resource efficiency)
  • Safety
  • Transparency and reliable reporting

SSAB's response/actions

  • We updated our strategic growth targets in 2019 and their realization is ongoing
  • We are committed to achieving our financial targets
  • We take economic, social and environmental responsibility into consideration in our business
  • We are committed to reducing CO2 emissions both short and long-term
  • Our long-term safety goal is zero accidents and we are committed to striving for this through our safety work

Stakeholder group: Existing and potential Suppliers

Examples of engagement

  • Supplier management process including audits, development meetings, price and other negotiations
  • Visits to suppliers
  • Training, supplier days

Key concerns, expectations

  • Good financial position
  • Fair and equal treatment of suppliers
  • Long-term business relations
  • Responsible operations

SSAB's response/actions

  • We are committed to achieving our financial targets
  • We operate in line with our vision, values and Code of Conduct
  • We implement responsible sourcing practices
  • We manage supplier relationships in a systematic manner
  • We train contractors in work safety

Stakeholder group: Local communities near SSAB’s production sites

Examples of engagement

  • Locally, engagement with politicians, regulators, the media and the general public, people living close to the production sites

Key concerns, expectations

  • Creating well-being locally through employment, local purchasing and taxes
  • Operational safety
  • Reducing emissions, noise and other inconveniences close to production sites
  • Open communication and interaction

SSAB's response/actions

  • We have a significant role in the local and regional community as an employer, tax payer, buyer of regional goods and services
  • We promote sustainable development of the local communities, participate in local initiatives, and sponsor selected local activities

Stakeholder group: Public agencies and organizations

Examples of engagement

  • Involvement in many research projects to drive technological developments
  • Collaboration with industry associations on many topics

Key concerns, expectations

  • Climate change, reducing CO2 emissions and other environmental impacts
  • Responsible and sustainable operations

SSAB's response/actions

  • We communicate openly and we actively engage in a dialog with different organizations about key issues

Key topics discussed with stakeholders in 2020:

  • SSAB’s new sustainability strategy and target setting
  • First in fossil-free steel and our leading sustainability performance
  • CO2 emissions and how SSAB works to reduce our carbon footprint incl. Science Based Targets
  • HYBRIT (Hydrogen Breakthrough Iron Making Technology) initiative
  • Safety in SSAB’s operations
  • Covid-19 and its impact on our employees and operations
  • Responsible and sustainable supply chain
  • Anti-corruption and ethics compliance

Memberships of Associations and National or International Advocacy Organizations (GRI 102-13)

The following table lists SSAB’s key memberships by country or area.

Area or country           Organizations
 Globally           The Leadership Group for Industry Transition (LeadIT), Energy Transitions Commission (ETC)
 Europe           Eurofer, Euroslag, Eurometal, Corporate Leadership Group (CLG)
(indirectly, through the membership of Hybrit Development AB)
 North America           American Iron and Steel institute (AISI), National Association of Manufacturers (NAM),
Steel Manufacturers Association (SMA)

Jernkontoret, Svenskt Näringsliv (Confederation of Swedish Enterprise),
SKGS (Skogen, Kemin, Gruvorna och Stålet), Steel and Metal Wholesalers Association,
the Swedish Institute of Steel Construction, Swedish Mineral Processing Research
Association, Swedish Cement and Concrete Research Institute, Swedish Leadership
for Sustainable Development, Fossilfritt Sverige (Fossil-free Sweden)

 Finland      Metallinjalostajat ry, Suomen ElFi, Teräsrakenneyhdistys TRY, Rakennustuoteteollisuus RTT,
Teknologiateollisuus ry, Hiilitieto ry

SSAB guideline on corporate climate engagement

SSAB’s engagement with policy- and decision-makers, nationally, across the EU and globally, seeks to inform the opportunities, challenges and needs associated with industrial decarbonization. Areas of specific interest to SSAB are climate policy, energy policy, and industrial policy. For our out-reach activities in the European Union, SSAB is registered in the EU Transparency Register.


SSAB's guideline on corporate climate engagement and dialogue with society and decision-makers is anchored in our Code of Conduct and based on SSAB’s overall sustainability approach. SSAB’s corporate climate engagement is based on our commitment to be a fossil-free company by 2045 and our ambition to be the first, in 2026, to offer fossil-free steel to the market.SSAB’s targets for greenhouse gas emissions have been approved by the Science Based Targets initiative. This also guides our corporate climate engagement – we support and advocate for the goals in the Paris agreement.

Given the challenge to achieve a sustainable and business-driven transition to fossil-free operations, we will need to work and collaborate with other stakeholders, such as governments, industry associations and partners.


The corporate climate engagement and outreach strategy is decided by the Group Executive Committee and executed by experts across the organization. SSAB pursues this engagement either directly, or indirectly, through industry associations or other member organizations. We will assess annually how industry associations, other organizations and/or platforms in which SSAB is a member, align with the Paris Agreement goals and our own objectives, according to information in the public domain and our own knowledge.