Thompsons Group has been a customer of SSAB since the early 1990s. The explanation for the almost 40-year collaboration is down to their close working relationship, according to Scott Burton.
“SSAB has been one of our principal suppliers for a number of decades now. The services and technical support we see from them are fantastic, and we are constantly being consulted and kept in the loop in terms of new products that are coming on line. That gives us the ability to improve our own products. We work together hand-in-hand which means a real partnership,” he says.
Engineering Director Neil Griffin highlights the constant availability of steel and
in particular, how the collaboration worked out in 2020 during the COVID-19 pandemic, when steel was in very short supply across the whole of Europe.
“It's fair to say that SSAB really looks after us as a valued customer. We never ran out of steel, we never even started to worry about running out of steel. They ensured that everything we asked for was available in a few days. That was a godsend for our purchasing department, because if we don't have steel, we can't build anything.”